Payment Policy
This policy applies to all purchases made through our website. By placing an order, you agree to the terms outlined below.
1. Accepted Payment Methods
Dear Customers, We offer you a wide range of secure payment methods. Here is an overview of the payment methods we accept:
- Apple Pay
- Diners Club
- Discover
- Google Pay
- Klarna
- Maestro
- Mastercard
- Shop Pay
- Union Pay
- Visa
2. Pricing & Currency
All prices displayed on our store are in Pounds Sterling (GBP £) and are inclusive of VAT where applicable, in accordance with UK law.
We reserve the right to update prices at any time. The price you are charged will be the price shown at the time of your order being placed.
3. Payment Security
Our store uses industry-standard SSL (Secure Socket Layer) encryption to protect your payment information during transmission. All card transactions are handled by Shopify Payments or the relevant third-party processor (e.g. PayPal), each of which is PCI DSS compliant.
We will never ask for your payment details via email or phone.
4. Fraud Prevention
We take fraud prevention seriously. Orders may be subject to additional verification checks. We reserve the right to cancel any order that we reasonably suspect to be fraudulent, and to report such activity to the relevant authorities.
5. Contact Us
If you have any questions about our payment policy or need assistance with a payment, please contact our customer support team:
- Email: hello@eavelight.com
- Response time: within 24 hours
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Hassle-Free Returns
You have 30 days from the day your order is delivered to arrange a return for a full refund
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Free Shipping on All Orders
All orders benefit from free UK delivery with end to end tracking via Royal Mail
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Dedicated Customer Support
Contact our customer service team and receive support in 24 hours or less
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